ABout RDCS Tech
The company was founded in May 2003 and from the very beginning our goal was to provide solutions tailored to each business. Another goal we emphasize is high customer satisfaction and confidence in the services we provide.
Throughout the years we have gained a reputation for providing high quality services, cost effective solutions, and a business first approach in implementing IT. Our reputation has allowed us to grow steadily and our dedication to these goals earned us the valued respect of our clients.
Mission:
To offer high quality, cost effective IT solutions that help businesses grow, gain a competitive edge, and more success in their industry.
Values:
We value honesty, genuine customer service, and building lasting relationships with our clients. These values dictate the way we do business and how we interact with our customers.
Why Choose US:
• Customer satisfaction
• Fast response time
• Innovative solutions
• IT customized for you
• Swift troubleshooting
• Confidence
We want to be your information technology (IT) partners and are confident we can build a relationship to help you succeed. We realize that not everyone talks in technical acronyms and terms and so we take time to inform our customers using easy to understand terminology.
With a combination of experience and understanding, we will do our best to provide an IT strategy that will offer realistic solutions. Every business is restricted by the cost elements of their operation and executives are always looking for ways to do more with less. The latest and greatest is not always best; instead an evaluation of the current use of technology is needed in order to customize the appropriate solution. Understanding the costs and the needs of your business allows us to provide you with the best approach for your IT needs.
RDCS believes strongly that IT is a resource and an asset that enhances efficiency and productivity for all. Give us the opportunity and we will make IT work for you.
IT Services Helping Pennsylvania Businesses Grow
Managed IT Services
RDCS will operate as your IT department, proactively preventing problems, resolving issues, and seeing to all your IT needs to help keep your business running smoothly.
Network Management & Security
We monitor and manage your network to make sure they are optimized and secure. RDCS maintains, analyzes, and optimizes your servers and network so that they are working at peak performance. There are a lot of malicious code and bad characters that would love to exploit your data and resources. We guard your business with multiple layers of security, so your data is protected and secure.
Cloud Managed Services
Cloud based solutions for retail, manufacturing, finance, and public sector organizations.
Business Support
We know how valuable IT can be to your business. We offer many services to ensure your company has a reliable and available network. From Network Monitoring to Disaster Recovery, we make sure your network is health and operational.
SaaS
Most businesses are taking advantage of SaaS (Software as a Service), whether through Microsoft 365 or an online business suite. RDCS can help you with support for your SaaS applications and can handle installation and configurations for your SaaS implementation. Most SaaS has hardware, security, and internet requirements. RDCS makes sure you have everything required so we can implement your SaaS solution efficiently.
Workstation Management and Monitoring
Workstations are critical in today’s business world. They make sure your employees can execute your business process and enhance your business. RDCS utilizes RMM (Remote Monitoring and Maintenance) to monitor all activity and proactively prevent issues. We maintain your employee workstations so they can do the work they are asked to do. Along with maintenance, we also secure these computers so your business process can continue safely.
Testimonials
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The Harrisburg Symphony first established a relationship with Giuseppe Rodriguez in November 2005. At the time, we weren't happy with the service we were getting from another IT company and we asked him to come in and take care of some of the inevitable computer problems that crop up in any office. We quickly learned that we could depend on Giuseppe for an honest and perceptive analysis of problems and cost-effective solutions. Over the past year and a half, with Giuseppe's input and advice as our guide, we have significantly upgraded both hardware and software. As a non-profit enterprise we of course are very careful about spending money. Giuseppe has been very sensitive to this concern and, in my opinion, has saved us a lot of money and wasted time and effort. We now pay him (his firm, RDCS Corp) a monthly retainer and he is basically “on call” when we need him. He has always been very responsive and sensitive to our needs. In my opinion he knows and understands computers, explains things in plain English, and stays abreast of current developments in this ever-evolving, ever-changing field. As a bonus, his attitude is in the right place and he has been very pleasant to work with. He has worked on my computer at home and several Symphony Board members are now using his services. I wholeheartedly recommend him for the services that he offers."
“Jeff Woodruff, Executive Director Harrisburg Symphony Orchestra”
“
RDCS did a remarkable job of reworking our patched-together, vulnerable computer system. What impressed me greatly was that when Nina and I dropped by the building at 10:30 PM, on Sunday night and found Giuseppe in the middle of rebuilding our server, I suggested he call it a day and said we would just assume that we would have no functioning computers on Monday. His quick reply was that he wasn't willing to let that happen to us. He then worked through the night and had us up and running on Monday. In short, we are in great hands with RDCS. They are extremely capable and a joy to work with. The fact of the matter is that we handed him quite a mess and we are very thankful that he arrived on the scene when he did. I truly believe that "apocalypse now" was about to envelope our computer world."
Rev. Jim Brown, Market Square Presbyterian Church
“
Giuseppe is a life saver! He and his team are consistently responsive, knowledgeable and professional. I am pleased to recommend RDCS Corp services without reservation."
Nancy Dering Martin Inc.
RDCS Corp.
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