RDCS offers high-quality, cost-effective IT solutions for business growth and success. We are a reputable IT provider offering Managed IT Services and outsourced Remote IT Support in Pennsylvania. We have been around since 2003, and we offer customer-tailored solutions for your company.
Our team can take on network systems support and management tasks, but we are more than just a technical service provider. We act as your technology partner. Our goal is to be your trusted source of expertise as you use technology to spur company growth. We are proven experts in Managed IT Solutions. We proudly stand by our reputation for knowledge, professionalism, and innovation. Let us be your solution for IT services in Pennsylvania.
As a managed services provider, we offer IT Support, Information Security Consultation, Network Services, and Technology partner services to small to medium-sized businesses in Central Pennsylvania.
RDCS can help you with all of your IT support needs. We offer on-site services and online remote IT support. Whatever you prefer, we are ready to help fix your IT issues quickly and correctly.
When your systems go down for any reason, your business is losing money. You need a partner that can get you back online quickly and keep your company running. Here are some things that we can do to ensure your systems are performing at their best:
We offer our services to companies in a wide range of industries. If you are in any of the following verticals, we have extensive experience in helping companies just like yours:
Don’t see your industry here? No worries! We are growing and reaching out to businesses all over Central PA. Call us for IT support services, and we will work hard to understand the plans for your business, then offer a solution that is a perfect fit for you.
RDCS provides the IT support in Pennsylvania that you need to keep your network and systems running and capable of supporting the demands of your business. However, we are also your strategic technology partner. We will hold periodic review sessions with you to go over new strategies, upcoming projects, and emerging goals. We want to ensure that the IT services you receive continue to meet your needs. When your company succeeds, so do we. Our business partners view us as more than a vendor. We work hard to build relationships with all of our clients to understand their information technology needs.
Our Remote IT support team uses advanced tools that allow our technicians to connect remotely to your computer from anywhere in the world. When you use our remote IT support services, you can be confident that there will be someone to help you with your computer issues regardless of location or time zone. As long as you have an internet connection, one of our IT support agents can help you.
When you have in-house IT support, you must provide salary and benefits to every member of that department, and that is ongoing. That can take a big chunk out of your bottom line. With outsourced remote IT support, you only pay for the services you use. You’ll even save on recruiting and hiring costs.
With remote IT support, you can get the help you need no matter where you are. You can arrange meetings with our support team in person or remotely. That means your field staff gets the same attentive assistance as your home office staff in Pennsylvania.
RDCS will operate as your IT department, proactively preventing problems, resolving issues, and seeing to all your IT needs to help keep your business running smoothly.
We monitor and manage your network to make sure they are optimized and secure. RDCS maintains, analyzes, and optimizes your servers and network so that they are working at peak performance. There are a lot of malicious code and bad characters that would love to exploit your data and resources. We guard your business with multiple layers of security, so your data is protected and secure.
We know how valuable IT can be to your business. We offer many services to ensure your company has a reliable and available network. From Network Monitoring to Disaster Recovery, we make sure your network is health and operational.
Cloud based solutions for retail, manufacturing, finance, and public sector organizations.
Workstations are critical in today’s business world. They make sure your employees can execute your business process and enhance your business. RDCS utilizes RMM (Remote Monitoring and Maintenance) to monitor all activity and proactively prevent issues. We maintain your employee workstations so they can do the work they are asked to do. Along with maintenance, we also secure these computers so your business process can continue safely.
Most businesses are taking advantage of SaaS (Software as a Service), whether through Microsoft 365 or an online business suite. RDCS can help you with support for your SaaS applications and can handle installation and configurations for your SaaS implementation. Most SaaS has hardware, security, and internet requirements. RDCS makes sure you have everything required so we can implement your SaaS solution efficiently.
Are you wondering what kind of support services our remote team can provide for you? How about:
We can take care of troubleshooting and repairing any issue that could impact the performance of your computers and networks. Our team also ensures that your systems are fully optimized and protected as part of our preventive solutions approach.
We are proud to provide IT services with integrity across Central PA. Furthermore, we work with businesses in Hershey, York, Lancaster, Harrisburg, and surrounding areas. If you are in Central PA, we can come to your location to help fix your problems. We also offer remote IT services to resolve any issue, anywhere, anytime.
When businesses in Central Pennsylvania choose RDCS, they get so much more than an IT service provider. They get a dedicated IT partner that they can count on to ensure 24/7 system availability and a strategic partner to help position them for future success.
Our customers trust us with their managed IT services and support needs. They know they can count on us for:
We take care of your IT services and support needs so you can focus on the things that are critical to your business.
First, our outsourced IT support services are priced at a fixed rate. That makes it easier for our small business partners to budget for their IT costs. What’s more, there are never any surprises or hidden costs. With our IT services, we also offer 24/7 system monitoring and maintenance support. That takes the cost and pressure off of you to provide after-hours IT support and monitoring. Even better, all of our support is backed by real people, not bots. If something goes wrong, there will be a human available to you readily, and that person will get things back to normal.
The services we provide to you are always proactive, not reactive. We work to detect and fix issues before they become problems. Our team provides continuous monitoring of your systems and plans for needed upgrades based on our understanding of your business needs. By anticipating issues that might come up, we save you the cost and inconvenience of unplanned downtime.
We also offer security solutions to protect your business from cybercriminals and other online threats. We keep your computers and networks safe by deploying and maintaining firewalls, antivirus software, and other security protections. That keeps our small business clients in PA protected and their customers as well.
Small business clients also know they can count on us for a quick response time. Our support team resolves issues promptly and efficiently so you can go about your business as soon as possible. We are available 24/7 and remain online at all times. RDCS knows you need this kind of coverage in order to compete with larger companies staffing round-the-clock support.
When it comes to customer service, there’s nothing acceptable other than absolute excellence. Our expert staff is there to make sure your business runs securely and smoothly. Any time you have a question or concern, you can expect a prompt, professional response. You get all of this and save money by not having to pay for in-house IT personnel. It’s easy to see why we are the premier provider of IT services in Pennsylvania.
Does your Central PA business need an IT solution provider? Do you need help building IT technology systems that grow with your business? Contact us for more information on outsourced IT solutions and Remote IT support. Call us, or send a support message. Don’t forget to keep up with us on social media as well! We’d love to learn more about your IT services needs.
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