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Small Business IT Support Services & Solutions

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RDCS is a full-service IT support provider dedicated to keeping your business running at peak efficiency with managed IT services and remote support services.

Ever since we started in 2003, we’ve made sure that Central Pennsylvania businesses could trust RDCS for managed IT services, network setup and security, workstation monitoring, cloud managed services, and SaaS. You can trust our reputation, you can trust our IT service for small businesses, and you can trust us.

Services

We know small business IT services. When we partner with you, you’re getting our knowledge, expertise, and passion for staying up to date with the latest technology and trends. Central Pennsylvania small-to-midsize businesses trust us to provide:

IT Managed Services

Whether you have an IT department that needs to be supplemented with additional service or you want RDCS to operate as your IT department, you’ll be rewarded with top-level small business IT solutions.

We proactively solve problems before they happen by monitoring your network and workstations, keeping your software and hardware compatible and up to date, and working with your team to ensure your IT infrastructure is working at its best.

Network Services

Having a robust, fast, and secure network is essential for businesses of every size. RDCS can build and maintain your network to ensure your company can work at peak efficiency. We ensure it’s secure, fast, and has the features and storage space you need to do business and stay ahead of the competition.

Information Security

More employees are working remotely than ever before, and hackers are exploiting weaknesses at the highest rates ever seen. With RDCS IT service for small businesses, we keep your network and workstations secure as well as give advice on how to spot possible scams like business email compromise (BEC) and phishing attacks.

All of your software will be kept up to date with current versions to eliminate weak points, as well. This proactive approach to update maintenance will ensure that you’re always protected by the latest technological advances. When your software reaches end-of-life, we can recommend secure, affordable replacements.

Consultation and Technology Partnership

When you partner with RDCS, we don’t just sit in the shadows and come out when something’s wrong. We’re an IT department that operates as your personal consultants to bolster your IT infrastructure and tailor it to your needs.

We can handle adding or expanding any technology or procedures that you would like to make you better at your core business functions. From better workstations to faster networking, we’ve got you covered.

Disaster Recovery

We think about backups, so you don’t have to. Your data is safe with RDCS small business IT service! Whether you suffer a virus or ransomware attack, a hard drive malfunction, or an employee accidentally deleting precious data, our backup and recovery systems will ensure you have minimal downtime.

Our off-site backups will even protect your vital data in the case of a fire or other natural disaster that completely destroys your office or another work facility. By keeping your backups current, we keep your core processes safe.

ITCloud Services

You may need to connect work-at-home workstations or multiple retail locations with the same database of information. Our cloud services offer secure and reliable usability at any location. Take online work to the next level by offering all of your in-office data advantages to your remote workforce.

RDCS Remote IT Service

Thanks to the progress of technology, we can work remotely on many of your IT needs. Rather than waste time and fuel on a physical service call, our remote IT support tools allow us to remotely connect to your network or workstations from anywhere in the world!

As long as you have an internet connection, our remote IT support agent can immediately help you with your problem.

The best part about Remote IT Service is that it reduces costs because it’s an “as-needed service.” You don’t have to have an in-house IT department sitting idly, waiting for something to do.

We provide you with the ultimate flexibility, as you’re able to be anywhere in the world and still use our small business IT support services remotely.

Our remote IT services include:

Adware/Spyware Cleanup

Setting up and monitoring virus prevention software prevents harmful programs and hackers from stealing or encrypting sensitive data. We also make sure that the viruses these programs catch get deleted so they can’t pose a threat to your system.

Updates

Updating your software keeps it current and prevents backdoors from allowing hackers into your network. These updates will also keep your software running properly and limit compatibility problems.

Virus Protection Verification

Just because we’re not on the premises doesn’t mean we can’t monitor your virus protection software and ensure it’s keeping you safe!

Temporary Files Cleanup

As temporary files pile up, systems run slower, storage drives fill up, and software begins to act buggy. We get rid of these files, so your workstations run like the day they were installed. RDCS can also optimize programs that are writing unnecessary temporary files to reduce the number that are created in the first place.

Hard Drive Defragmentation

Hard drives need regular defragmentation to optimize storage space and density. Instead of having employees remember to do this process, we can handle it remotely.

Startup Optimization

You’d be surprised how much work time is eaten up by workstations that are slow to start up. We know how to make the startup process lightning fast by getting rid of unnecessary startup programs and bloatware that manufacturers put on their computers.

Our team can even change workstations to operate using solid-state drives (SSDs) for the quickest possible startup and operation.

Virus Scan

Malware, Trojans, ransomware, and other viruses can destroy your data and grind your business to a halt. We make sure they don’t. Too many businesses have been taken down by viruses sneaking in and wreaking havoc on a network.

No matter where you are in the world, RDCS Remote IT Services will keep your business going smoothly. Your IT infrastructure is in expert hands!

RDCS Service Area

For small to midsize businesses in Pennsylvania, we offer in-person small business IT service. RDCS doesn’t see IT as just another product; we enter into relationships with our clients so that your concerns are our concerns.

Many of the businesses that we provide services to have been with us since the beginning, and we want to keep those working relationships going far into the future.

We offer IT services for small businesses located in Harrisburg, York, Lancaster, Hershey, and surrounding areas. We’d love to work with you! When you choose RDCS, you get:

Greater Productivity

We can optimize or replace your existing IT infrastructure, including network, servers, and workstations, to allow employees to work their best.

Simplified Processes

Technology can be complicated, but we make it as easy to use as possible. Eliminating barriers between employees and the tools they need to make your business successful is our priority.

Ultimate Protection

RDCS protects the digital realm with firewalls, virus prevention software, and secure, up-to-date computers, as well as the physical realm using cameras and access control measures.

Better customer service

Provide your customers with a superior experience through cutting-edge VoIP phone systems, audio/video hardware and software, and other necessary small business IT solutions.

The RDCS Advantage

Why choose RDCS for your small business IT support services? We put you first! When you trust RDCS, you get:

  • Fixed service costs with no surprises
  • 24/7 human monitoring and maintenance
  • Proactive problem solving
  • High-level threat security
  • Fast, efficient response
  • Top-notch customer service
  • Genuine expertise and knowledge to keep your business running
  • No need for an internal IT department; we do it all

In addition to all these, you get an IT partner that’s dedicated to your success. If you win, we win!

Contact RDCS

If you’re ready for the transformation that a managed services provider can offer you, RDCS wants to hear from you! We’ll meet with you and determine your small business IT solutions and stick to your budget. Call or email us today!

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